Terms of service

Effective Date: 17-05-2025
Welcome to GridPop!

Please read these Terms and Conditions carefully before using our website. By accessing or using the GridPop website (the “Site”), you agree to be bound by the following terms and conditions.

1. About Us

GridPop is an online fashion and accessories brand offering unisex clothing and office accessories under a print-on-demand model.

2. Use of the Website

  • You must be at least 18 years old to make a purchase.
  • You agree to provide accurate, current, and complete information at the time of registration or checkout.
  • You are responsible for maintaining the confidentiality of your account information.

3. Product Information

  • All products are designed and created using a print-on-demand process.
  • We make every effort to display colors and images accurately, but we cannot guarantee exact display on your device.
  • All product prices and availability are subject to change without notice.

4. Orders and Payments

  • Once you place an order, you will receive a confirmation email. This does not guarantee acceptance of your order.
  • We reserve the right to refuse or cancel orders for any reason, including but not limited to product unavailability or errors in product or pricing information.
  • Payment must be made in full at the time of order using accepted payment methods.

5. Shipping and Delivery

  • Delivery timelines typically range from 5 to 10 business days depending on your location.
  • We are not responsible for delays caused by external carriers or unforeseen circumstances.
  • Shipping charges, if applicable, will be clearly mentioned during checkout.

6. Returns, Refunds, and Exchanges

  • Returns and exchanges are accepted within 7 days of product delivery, provided the item is unused and in original condition.
  • Refunds will be initiated once the returned item passes our quality check.
  • Wallet or promotional credits are non-refundable and non-transferable.

7. Intellectual Property

  • All content on this website—including logos, product designs, text, graphics, and images—are the intellectual property of GridPop.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Post or share any content that is offensive, misleading, or infringes on the rights of others.
  • Attempt to interfere with the website’s security or functionality.

9. Privacy Policy

Your use of this site is also governed by our [Privacy Policy], which outlines how your personal information is collected, used, and protected.

10. Limitation of Liability

GridPop shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our website or products.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved under the jurisdiction of the courts located in Mumbai, Maharashtra.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date.

13. Contact Us

For any queries or support, you can reach us at:
Email: support@gridpop.in
Business Hours: Monday–Saturday, 10 AM – 6 PM