Privacy policy

Effective Date: 17-05-2025

At GridPop, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website (www.gridpop.in) and services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment details (processed securely via third-party payment gateways)
  • Any communication or feedback you provide

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and respond to queries
  • Improve our website and customer experience
  • Send promotional offers or newsletters (only if you opt-in)
  • Prevent fraud and ensure site security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website performance. You can manage or disable cookies in your browser settings, but doing so may limit some site features.

4. Sharing Your Information

We do not sell or rent your personal data.
We only share your information with:

  • Trusted service providers, such as delivery partners and payment processors, to complete your orders
  • Legal authorities, if required by law or to protect our rights and safety

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent (where applicable)

To exercise your rights, please contact us at support@gridpop.in

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@gridpop.in